Security, Fairness and Responsibility

When playing at online casinos with real money, you want to know that your money is secure and the casino you are using is fair. Firstly, it is important to make sure that the casino is licenced by the official gambling authority of the country you are residing in. For UK players that is the United Kingdom Gambling Commission. Other licence providers include the Malta Gaming Authority, the Gibraltar Gambling Authority  Antigua & Barbuda’s Directorate of Offshore Gaming and the Alderney Gambling Control Commission.

Different countries have different laws and regulations regarding gambling and so if you are outside of the UK, it is important for you to understand the laws of your country of residence.

The gaming authorities / commission provide rigid standards, testing and strategies for the casinos they licence and these are regulated and updated regularly.

Rest assured that at Nonstop Casinos we only promote casinos licenced by the United Kingdom Gambling Commission for UK players.

What does the licence provide?

The UK Gambling commission licence rigidly demands certain aspects the casino needs to comply with in order to maintain the licence and these aspects help protect your security and keep you and your money safe. There are three main licensing objectives:

  • preventing gambling from being a source of crime or disorder, being associated with crime or disorder, or being used to support crime
  • ensuring that gambling is conducted in a fair and open way
  • protecting children and other vulnerable persons from being harmed or exploited by gambling.

One of the basic objectives protects children. You must be over the age of 18 to play at licenced casinos. The licence enforces gambling sites to do all they can to make sure that children do not play – they will request from you verification of your identity, bank account, deposits and withdrawals and other information  to make sure you are not under age. If a casino suspects that under-age people are playing they will close the casino account. Casinos are also forbidden to market to and in any way entice under aged players.

The licence authority also regulate anti-money laundering and terrorist funding and provide the casinos with strict instructs on how to prevent this. Some casinos perform security checks, also known as KYC (Know Your Customer), and you will be asked to verify your account and personal details for this reason.

The license commission demands that the casino offers dispute resolution by an independent third party or “Alternate Dispute Resolution” provider. This means that if you have a dispute with a casino that is unresolved, the casino must provide, free of charge, a third party approved by the commission who will help resolve the dispute. In the UK, The Independent Betting Adjudication Service (IBAS) is an Alternative Dispute Resolution (ADR) service, approved by the Gambling Commission. They aim to provide informed and impartial adjudications on disputes that arise between licensed gambling operators and their customers, once the customer has completed the operator’s own internal dispute procedures and where a deadlock still exists. You will be able to see the IBAS logo in the footer on casino sites.

Security

You want to be sure that your money and the transactions you make are safe. Online casinos use Secure Sockets Layer (SSL) encryption technology so that all banking and personal information is encrypted and cannot be read by someone other than the person it is intended for.

Payment methods should be PCI compliant and conform to PCIThe Payment Card Industry Data Security Standard which is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment. This means that your card details are safely handled and that the highest security standards for payments, withdrawals and deposits are in place.

Fairness

All safe online casinos and software providers are regularly tested and audited by external testing agencies. These agencies include eCOGRA (e-Commerce and Online Gaming Regulation and Assurance) – a London-based, internationally accredited, testing agency and player protection and standards organization;  and GLI, Gaming Laboratories International. These casino testing organisations are chosen and regulated by the UKGC and they make sure all the casino games are safe and fair. They prepare payout reports for the different game categories and certify the Random Number Generator (RNG) which ensures all games are random and unbiased.

On the casino website, you can look for the RNG certified logo and the eCOGRA logo on the site footer to make sure that the casino is compliant.

Vegas Hero state on their website: “…at Vegas Hero you can be 100% confident that the Random Number Generator (RNG) that supplies the outcomes for our casino games is completely random and unbiased, no matter which game you play. We will never offer games or brands that do not come with trusted certifications.’’

Responsibility

All licensed casinos are required to help you play safely and make sure that your gambling does not reach a point that is detrimental to your heath or welfare. Online gambling should be a fun past time and it is important to prevent addiction.

There are several steps all casinos must have in place in order to do this.

Limitation

The casino must provide a facility for you to limit your gambling. There are several ways to do this. Firstly, you can limit the amount of time you allow yourself to play per session. You can also cap the amount you spend, the amount you deposit and the amount you can lose and you can choose to set these up on a daily, weekly or monthly basis. Casinos should have a clear section for responsibility that explains clearly how to set these up.

If you feel you need a break from gambling, the casino will allow you to suspend your account for a certain amount of time (ranging from 24 hours to several weeks or months) or you can take a self-exclusion period which is a minimum 6 month break. If you opt for a self-exclusion period you must abstain from gambling during that time from all gambling sites and the casino will also do what it can to ensure you do not gamble during that time. If a casino belongs to a group of casino sites, your self-exclusion will include all sites within the group.

The casinos must also provide you with links and information to organisations that provide assistance for those with a gambling problem. These organisations include:

GamCare – one of the most reputable responsible gambling organisations in the UK. They are a registered charity providing information, advice and free counseling to anyone in the UK suffering from a gambling problem.

GambleAware – another organisation that provides advice and access to free, confidential gambling help by phone or online. On their site, you can learn about how gambling works, check if you or someone you know may have a gambling problem, and find tips on how to stay in control.

Gambling therapy  –  a free online service that provides practical advice and emotional support to people affected by problem gambling who reside outside Great Britain.

Gamblers Anonymous – a UK site that  offers help for compulsive gamblers including a forum, chat room, literature and a meeting finder for Gamblers Anonymous meetings in the UK.

GamAnon  an international service website that provides information for the general public and professional community about problem (compulsive) gambling and its financial and emotional effects on the gamblers’ families and loved ones

GamBlock  – a company that offers a sophisticated software that blocks access to all gambling sites, thus preventing you or your family member from playing.

Betfilter – provide anti-gambling software that prevents you from accessing gambling sites and online casinos.

Please remember, gambling can be fun but it can also be addictive. At Nonstop Casinos, we encourage you to play responsibly and make sure the casinos you play at are safe and secure for you to use. Look for the seals of approval in the casino footer to make sure the casino is licensed, responsible and secure.